Privacy Policy

Elevate Digital Solutions LLC ("Elevate," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.elevatedigital.solutions (the "Site") and when you interact with our services, including our AI‑powered local SEO service offered under the name Rank With Eva ("Rank With Eva"). Elevate Digital Solutions LLC does business as ("DBA") Rank With Eva for that service. This Privacy Policy applies to both Elevate Digital Solutions and Rank With Eva.

1. Information We Collect

Information you provide. Our corporate website at www.elevatedigital.solutions is an informational site and does not include forms that collect your personal information. We display our contact details so you can reach us directly by email or phone; if you choose to contact us, we will receive the information you include in your message.

Information collected through our Rank With Eva service. When you book a discovery call through the scheduling calendar on our Rank With Eva page (www.rankwitheva.com), we collect the information you enter, which may include your name, your email address, and your mobile phone number. When you request a free SEO audit through our audit tool, we collect the information you enter, such as your name and email address; the audit tool does not collect phone numbers or SMS consent.

Information collected automatically. When you visit the Site, we may automatically collect basic technical data — such as your IP address, browser type, device information, and general usage patterns — through cookies and similar technologies, to keep the Site working properly and to measure the performance of our advertising.

2. How We Use Your Information

We use the information we collect to:

• Respond to you: to answer questions, requests, and messages you send us.
• Schedule and deliver our services: to contact you to confirm, schedule, reschedule, and conduct discovery calls, and to prepare and deliver requested SEO audits (through Rank With Eva).
• Communicate: to send information and updates about our services, including Rank With Eva, where you have requested them or consented to receive them.
• Improve: to analyze Site and advertising performance so we can improve our Site and better serve local businesses.

3. How We Share Your Information

We do not sell your personal information. We may share it only in these limited circumstances:

• Service providers: trusted platforms that help us operate — including our scheduling and CRM provider (GoHighLevel / LeadConnector), which powers the booking calendar used by Rank With Eva, and our hosting and analytics providers — strictly so they can perform services on our behalf.
• Legal compliance: where required by law, or to protect our rights, respond to legal process, or comply with a valid government request.

We do not purchase, rent, or use third‑party, affiliate, or purchased contact lists. Every contact reaches us by opting in directly on our own web pages.

4. Security of Your Information

We use administrative, technical, and physical safeguards to help protect your personal information. While we use commercially reasonable measures (including encryption and secure integrations), no method of transmission over the Internet is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, understand how the Site is used, and measure the performance of our advertising. You can control cookies through your browser settings; disabling some cookies may affect how the Site functions.

6. SMS / Text Messaging Privacy

This section explains how we collect, use, and protect personal information in connection with our text messaging program (the "Program"), which we operate under our Rank With Eva service. For full details — including message types, frequency, and opt‑out instructions — see the SMS / Text Messaging Terms in our Terms of Service.

Mobile Information We Collect. When you provide your mobile phone number and affirmatively opt in by checking one or both of the separate, optional, unchecked consent boxes on the booking / scheduling calendar on our Rank With Eva page (www.rankwitheva.com) — one covering appointment and account (transactional/informational) messages and one covering marketing messages — we collect: your mobile phone number; your SMS consent and opt‑in records, including the date, time, and method of consent and related technical data such as your IP address; and records of the messages we send to and receive from you, along with your current opt‑in / opt‑out status. Checking either box is optional, and consent is not a condition of booking or purchase.

How We Use Mobile Information. We use it to send the appointment‑related (transactional/informational) and marketing text messages you have opted in to receive; respond to your inquiries and provide customer support; manage your consent preferences, including processing opt‑out (STOP) requests; and maintain records of consent for legal and regulatory compliance.

How We Share Mobile Information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

In plain terms: we will never sell your mobile information or SMS opt‑in/consent data, and we will never share it with third parties or affiliates for their marketing or promotional purposes. We may share it only with the service providers who help us operate the Program (such as our SMS/messaging platform provider), strictly as needed to deliver the messaging service, and they are contractually obligated to protect it. We may also disclose information where required to comply with applicable law.

Your Choices. You can stop receiving text messages at any time by replying STOP to any message from us. For help, reply HELP, or contact us at [email protected]. Opting out will not affect the other ways you can interact with us, and consent to receive text messages is never a condition of booking a call or purchasing any goods or services.

Data Retention. We retain your mobile information and consent records only as long as necessary to operate the Program and comply with our legal obligations. When no longer needed, we will delete or de‑identify it.

7. Your Rights

Depending on your location, you may have the right to access the personal data we hold about you, request correction or deletion of your data from our active databases, and opt out of marketing communications (including text messages, by replying STOP). To exercise these rights, contact us using the details below.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us:
Elevate Digital Solutions LLC
Email: [email protected]
Phone: (208) 284‑9287
Address: 4225 Jessie Ln., Nampa, ID 83686
Web: www.elevatedigital.solutions